On Board and Arrival

On Board and Arrival

 
Departing Instruction

 
Departing in Bali:

  • Our fare includes free pickup for several areas (Denpasar, Bali airport, Sanur, Kuta, Seminyak, Legian, Kerobokan, Central Jimbaran, Ubud Center, Candidasa). All pickup cars depart on 06.30 from Wahana Gili Ocean head office in Klungkung. Passengers on the furthest point will be picked up first. Passengers should be ready at lobby of their hotel / villa around 06.30 – 07.15 for pickup service.
  • Passenger who wants to use pickup service but outside of pickup coverage areas would be charged for extra fee. Please contact us for the detail.
  • Passenger who doesn’t want to use our pickup service should reach Wahana Gili Ocean check-in counter in Padangbai harbor. Please be aware there are many fast boat check-in counters in Padangbai harbor. You may notice staffs with Wahana Gili Ocean’s logo on their shirt. If you are not sure about what to do, you may contact our hotline number: +62-81917104380.
  • Register your presence to our check-in staff and inform them about your baggage and belonging. The staff will ask for your original itinerary (ticket) and replace it with a new ticket. Keep this new ticket during your boat trip.
  • After check-in, please wait for the boat at the jetty.
  • Porters will load your baggage on the boat before you take a place on the boat.
  • Get in the boat carefully and hold the grip tight.
  • We allocate the sufficient number of seats on each boat, but the seats are not numbered. Please pick the available seat for you and please respect other passengers.

 
Departing in Lombok / Gili Trawangan:

  • Our fare exclusive pickup service in Lombok area. Please be on Teluk Kodek harbor at least 30 minutes before scheduled departure time.
  • Register your presence to our check-in staff (you may notice Wahana Gili Ocean’s logo on their shirt). The staff will ask for your original itinerary (ticket) and replace it with a new ticket. Keep this new ticket during your boat trip. If you are not sure what to do, you may contact our hotline number: +62-81917104380.
  • After check-in, please wait for the boat at the jetty.
  • Porters will load your baggage on the boat before you take a place on the boat..
  • Get in the boat carefully and hold the grip tight.
  • We allocate the sufficient number of seats on each boat, but the seats are not numbered. Please pick the available seat for you and please respect other passengers.

 
Arriving Instruction

 
Arriving in Bali:

  • Our staff will inform you once the boat is approaching Padangbai harbor in Bali. You may get ready and preparing for arriving.
  • After the boat moored on the jetty, you can step outside to the jetty. Watch your steps carefully and hold the grip tight. Check your belonging before leaving the boat.
  • Porters will unload the baggage. Pick your baggage and make sure nothing is left.
  • After all passengers get their baggage and are ready to leave the harbor, our staff will guide the passengers who want to use free drop off service to the car area.
  • Please follow our staff instruction for drop off service. Each car has it’s own itinerary. You may ask to the staff which car is suitable for your destination.
  • Please check all your belonging and baggage before leaving the shuttle car.
  • Have a nice day.

 
Arriving in Lombok / Bali:

  • Our staff will inform you once the boat is approaching Teluk Kodek harbor (Lombok) or Gili Trawangan harbor. You may get ready and preparing for arriving.
  • After the boat stop, you can step outside to the beach. Watch your steps carefully and hold the grip tight. Check your belonging before leaving the boat.
  • Porters will unload the baggage. Pick your baggage and make sure nothing is left.
  • We do not provide overland shuttle service in Lombok / Gili Trawangan. If you have someone waiting for you, please make sure you meet him. There are some touts in Lombok harbor offering overland shuttle. If you are finally dealing with one of them, get a good price. We can also arrange an overland transport in Lombok if you request before boat departure in Bali. Alternatively you may call a meterred taxi in Lombok: +62-370-627000 (Blue Bird Taxi).
  • Have a good day.